Help

Frequently asked questions

Can I book just one seat?+

Yes. You do not need to be part of a group. Individual bookings are welcome.

How many seats are available?+

The current trips are operated with a maximum capacity of 53 passengers.

Do children pay a different price?+

No. The advertised price currently applies to every passenger regardless of age.

Can I choose a specific coach seat?+

No. Specific numbered seat selection is not currently available.

How do I choose my pick-up point?+

Available pick-up locations will be shown during booking.

What time does the coach leave?+

Final departure information will be confirmed for each trip. Where times have not yet been confirmed, the website will clearly display TBC.

Can I cancel my booking?+

Bookings are non-refundable.

What happens if the trip does not get 30 passengers?+

Each trip requires at least 30 paid passengers to operate. If Stantons of Stoke cancels the trip because the minimum has not been reached, customers will receive a full refund of the amount paid.

How do I pay?+

Payments can be made securely online through Stripe.

Can I book over the phone?+

For assistance call 01782 827282.

Who do I contact about my booking?+

Email daysout@stantonsofstoke.co.uk or call 01782 827282.